Shipping T/C


Shipping

Orders will shipped between 2-7 workings days from purchase

Depending on where you live, it may vary on your location.  Orders are dispatched from Metro Melbourne.

Returns

You will be responsible for paying for your own shipping costs for returning your item unless the item is faulty.  We will then refund your complete order or send you a replacement whichever is the customers preference.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There is no Refund for change of mind. Refunds will only be except for damage goods.

We do not except returns on special order products not stocked on our website.

Any item that is returned more than 30 days after delivery


To return your product, you should mail your product to: 99 White street Mordialloc AU 3195

Refunds 


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
info@mintid.com.au.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@mintid.com.au and send your item to: 99  White St Mordialloc AU 3195.